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Below are some common questions we hear from customers about our products and shipping. Please reach out with any questions you have and we’ll be happy to help sales@popsbirding.com

Warranty, Shipping & Returns

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Pop’s is proud to offer quality products and warrant our products from manufacturer defects for the lifetime of the product. Pop’s Limited Lifetime product Workmanship Warranty applies to all products that are manufactured by Pop’s (“Product”) and applies only to new products sold in their original, sealed packaging purchased from Pop’s or one of Pop’s Authorized Retailers. This warranty covers any manufacturing defect that renders the products unusable and will be covered in such a way that replacement parts and/or full product replacements will be provided to any customer who returns an item due to manufacturer defects. Product warranty and claims are handled by Pop’s warranty department at Warranty@PopsBirding.com

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Our 30 Day Satisfaction Guarantee applies to new products sold in their original, sealed packaging purchased from Pop’s or one of Pop’s Authorized Retailers. Any Customer who is not satisfied with their purchase for any reason can return their product within 30 days of purchase to Pop’s or the Authorized Retailer they purchased from. Product Returns are handled by Pop’s Birding Company’s Returns Department at Returns@PopsBirding.com't.

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We currently ship to US & Canada and most orders ship within a day. There are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Product Support

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We recommend hanging your swing no more than 1 ft away from a feeder or nectar rich flowering plant, eye level with the food source and away from trees or other competing perching spots

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You can use the included screw hook to hang your swing or hang from any s type hook to hang from a garden pole

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There are no harmful dyes in our nectar. Our formula is clear with no dyes or preservatives. It is a myth that you need to add red dyes to your feeders to attract hummingbirds. The feeder alone will attract your inquisitive hummingbirds and additives such as dyes can be harmful to their diets.

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Our Nectarade shelf life is 2 years when unopened. After opening, if stored in a cool dark area in its original packaging the nectar will stay fresh for weeks (or months when refrigerated). Nectar in a feeder may only stay fresh for a few days depending on how hot it is in your climate.

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Try adding a variety of feeders and swings placed far away enough that they are of sight from one another. This is the best way to encourage territorial hummers to get along.

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In especially hot climates you may need to change feeders every 1-2 days. As a best practice, try filling feeders half way full so you can clean and provide fresh nectar more often.

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Brightly-colored flowers that are tubular hold the most nectar, and are particularly attractive to hummingbirds. These include perennials such as bee balms, columbines, daylilies, and lupines; biennials such as foxgloves and hollyhocks; and many annuals, including cleomes, impatiens, and petunias.at are some good nectar rich flowering plants to attract hummingbirds?

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Absolutely, we love hearing from customers, call us at 888-554-1175 with any questions and we'll be happy to help.

Still have questions? Contact Support